Shipping policy
Production & Delivery Timeline
At Design Factory, we strive to deliver your orders promptly. Our process includes:
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Production Time: Typically 1–3 business days, depending on the product.
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Shipping Time: Once produced, orders are shipped within the U.S., usually arriving in 2–7 business days.
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Note: International shipping times vary based on destination and will be estimated at checkout.
Shipping Options & Costs
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Standard Shipping: We offer free standard shipping on all orders.
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Expedited Shipping: Currently, we do not offer expedited shipping options.
Shipping Addresses
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PO Boxes & APO/FPO: We ship to PO Boxes and APO/FPO addresses. Delivery times may vary based on the carrier.
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Address Changes: If your order hasn't shipped yet, we can update your shipping address. Please email us immediately with your order details, and we'll do our best to accommodate.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Use this number to monitor your shipment's progress on our website's tracking page or the carrier's website.
Delayed or Missing Orders
If your order hasn't arrived within the expected timeframe, please:
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Check the tracking information provided.
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If further assistance is needed, contact our support team at support@designfactory.shop.